Shipping policy
SHIPPING POLICY (APPAREL & ACCESSORIES)
Waterbird Studios currently offers Free Standard Shipping (7-10 days) to all US customers.
NOTE: All products available on www.waterbirdstudios.com are printed and fulfilled at the time your order is placed. Allow 2-7 business days for your order to be produced before it is shipped.
WHERE DO WE DELIVER TO?
Our U.S. website (www.waterbirdstudios.com) delivers to the U.S. at no charge. Canada orders will have a $4.00 additional shipping fee.
EVERY ORDER IS TRACKED TO YOUR DOOR
For maximum peace of mind, all orders are sent with a tracking number straight to your door. You can easily track your order on the relevant courier website with the information tracking code we automatically send to you on your order confirmation.
CHOOSING YOUR SHIPPING OPTIONS
Free Shipping is offered to all customers in the U.S., Free Shipping will be your only selection unless you are shipping to Canada.
As soon as your item has shipped (allow 2 to 7 business days) the tracking link will be sent to you in a confirmation email that allows you to monitor the status of your delivery.
WHAT IF YOUR ORDER DOESN'T ARRIVE WHEN YOU EXPECT?
If your delivery is more than 4 working days overdue, please contact us at info@waterbirdstudios.com. We will then do everything we can to track down your order.
SHIPPING POLICY (PAINTINGS & KATSINAS ONLY)
Waterbird Studios currently offers free shipping & handling plus the cost of insurance for the value of item(s) shipped.
NOTE: All art available on www.waterbirdstudios.com are fulfilled at the time your order is placed. Allow 2-7 business days for your order to be prepared before it is shipped.
WHERE DO WE DELIVER TO?
Our U.S. website (www.waterbirdstudios.com) ships original art pieces worldwide following all country guidelines.
EVERY ORDER IS TRACKED TO YOUR DOOR
For maximum peace of mind, all orders are sent with tracking numbers straight to your door. You can easily track your order on the relevant courier website with the information tracking code we send to you once item(s) are shipped.
CHOOSING YOUR SHIPPING OPTIONS
The best shipping courier will be chosen based on shipping address. If you have any special requirements for shipping please contact us at info@waterbirdstudios.com at the time of purchase.
As soon as your item has shipped allow 2 to 7 business days for shipping within the U.S. The tracking link will be sent to you in a confirmation email that allows you to monitor the status of your delivery.
WHAT IF YOUR ORDER DOESN'T ARRIVE WHEN YOU EXPECT?
If your delivery is more than 4 working days overdue from the tracking expected delivery date, please contact us at info@waterbirdstudios.com. We will then do everything we can to track down your order.